American Hotel Register Company's Privacy Policy

Updated: January, 2013

American Hotel Register Co. is committed to protecting your privacy. This privacy policy discloses how American Hotel Register Co. collects, protects, uses and shares information gathered about you on our websites www.americanhotel.com,   www.americanfuneralsupply.com, and www.americanhealthcaresupply.com.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address or mailing address. For each visitor to our Web page, our Web server automatically logs the visitor's IP address and browser. In general, you can browse our web site without giving us any personal information.

We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Web beacons and cookies provided by our marketing company on this site. The type of information we collect includes the product codes and prices for merchandise that visitors purchase, the pages visited, etc. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company manages the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of our ability to analyze such data by clicking here http://www.adobe.com/privacy/opt-out.html.

With your participation, we collect personal information at several different points on our website including feedback email, customer satisfaction survey and the checkout process where you have to login as an existing customer or register as a new customer. To register and order on our website we need to collect a variety of business, personal and financial information in addition to your election to opt-in or out of emails promoting product specials and new web features. American Hotel Register Co. is the sole owner of the information collected on our websites but we may disclose a customer's name, phone number, postal address and/or ordering information to carefully selected third parties for marketing purposes, so that they may notify individuals of offers or services that may be of interest. We do not provide credit card or other financial information for marketing purposes. You may opt-out of mailings at any time, if you do not wish for us to share information with third parties for marketing purposes, you can do so by contacting us at marketing@americanhotel.com to opt-out.

We use personal information to verify and fulfill online orders. This information is also used to respond to any feedback questions you may have sent.

Security of Personal Information

When you submit any form requiring personal account information, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the internet by encryption. In addition, we have implemented security mechanisms and procedures to protect data from loss, misuse and unauthorized access.

Cookies

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes. We use a session cookie which is only active in memory while you are logged into our site.

Links to Other Web Sites

Our web site contains links to information on other web sites. We are not responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this privacy policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

Unsubscribe

You may opt-out of receiving promotional emails and information on new website features by sending an email to emailcampaigns@americanhotel.com or calling 1-800-678-4342. Please include your account number and email address and you will be removed from our campaigns.

Changes to this Policy

We may occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the policy. A privacy policy link will be available on the home page of our web site and on our email communications to opt-in registered users. We encourage periodic review of our policy to help keep you up to date.

California Residents

California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing the categories of Personal Information we share with affiliated companies or third parties for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. Please allow 30 days for a response. If you are a California resident and would like a copy of this notice, please submit a written request to the email or postal mail address below.

Contact Us

If you wish to change or delete your registration information, or for California residents who wish to request a notice, please contact us at feedback@americanhotel.com; websitefeedback@americanhotel.com with your username and email address. You could also call our Web Service Associates for assistance at 1-800-323-5686.

Our Mailing Address

American Hotel Register Co.
100 S. Milwaukee Avenue
Vernon Hills, IL 60061-4305